ABS have now initiated a new support ticketing system. This will enable us to respond to our customers' issues quickly and efficiently.
Full details can be found on our support page.
ABS has over 10 years experience as a reseller for HansaWorld. This CRM and ERP Accounting package has been sold to a wide variety of customers all with differing business requirements, such as POS, Hotel and Management Accounting.
Please use the link below for further information
When you're considering a supplier for your new accountancy software, don't forget to find out about the after-sales support on offer. The period after implementation can often be challenging, with both the project team and the rest of the staff trying to adopt new working practices after years of experience with a different system.
The quality of after-sales support you receive is almost as important as the accountancy software itself. Your business needs to know that it can call on expert help and advice whenever an issue arises, so that you don't lose valuable time and money because part of the system isn't working. Good after-sales support will include:
You need to be able to rely on the after-sales support aspect of your new accounting software - otherwise you could be left with software and personnel problems that adversely affect your business. That's why you should make it a key consideration when you're choosing a software provider.
At ABS Software Integration, we are dedicated to finding the best business software solution for your needs. We've been serving clients for over 17 years and we're proud of the results we can achieve for our customers and the way we build relationships in order to help you make your business more efficient.
As there were so few financial solutions available on the Mac platform, we did consider installing PC systems to make our selection process easier, though such a change posed huge cost implications. However, Hansa presented us with the only viable alternative that complied with our preference to continue operating on a Mac network, at an extremely competitive price.
Finance Manager at Impact