ABS have now initiated a new support ticketing system. This will enable us to respond to our customers' issues quickly and efficiently.
Full details can be found on our support page.
ABS has over 10 years experience as a reseller for HansaWorld. This CRM and ERP Accounting package has been sold to a wide variety of customers all with differing business requirements, such as POS, Hotel and Management Accounting.
Please use the link below for further information
The key to the successful adoption of a new accountancy software or Enterprise Resources Planning system is planning. If you don't make sure that the implementation of the system is carefully planned and communicated across the business, you run a clear risk of the system not working as well for you as it could; disenfranchising your employers, suppliers and, most importantly, your customers.
If you choose an experienced supplier for your new accountancy software, you should be able to work with them and use their expertise to help you plan ahead. In particular, you need to consider some of the following points:
In some circumstances, it may be beneficial to run both systems at the same time. This can only be for a short while, however, because of the extra work involved. Properly managed, running your systems in tandem may help you to achieve an easier hand-over from the old system to the new one.
No new software should be installed for your business without giving your employees the right training. A lack of understanding about how the new system works could result in mistakes being made, and will also frustrate your employees. Arrange with your system provider for the relevant level of training to be given to all those that need it. This may take place off-site for a dedicated period, or may involve training staff working with your employees at your offices to make sure they understand how the system works in practice.
In many situations, accountancy software fails to bring the promised benefits simply because people within the business don't understand its capabilities or possibilities. If you are leading this process of change, you will need to communicate clearly with your employees, customers and suppliers, making sure that everyone has plenty of notice about the intended changes - and a point of contact for any queries they may have.
A good software supplier won't forget about you as soon as the installation's complete. They'll monitor your progress over the initial start-up period and be on-hand to sort out any problems you may have. If you are offered a support agreement when you purchase your accountancy software, think seriously about taking it - it's often only after the software is installed that problems arise, and you need the support and advice of the experts to make sure your business isn't affected by any problems.
At ABS Software Integration, we are dedicated to finding the best business software solution for your needs. We've been serving clients for over 17 years and we're proud of the results we can achieve for our customers and the way we build relationships in order to help you make your business more efficient.
As there were so few financial solutions available on the Mac platform, we did consider installing PC systems to make our selection process easier, though such a change posed huge cost implications. However, Hansa presented us with the only viable alternative that complied with our preference to continue operating on a Mac network, at an extremely competitive price.
Finance Manager at Impact